Contact & Complaints

Last updated 16 August 2026

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For account-specific issues, please raise a support ticket from your dashboard so our team can verify your identity and respond securely.

General enquiries

Email: [email protected] (placeholder — replace with your registered corporate support address).

Complaints procedure

1. Raise a support ticket describing the issue and any transaction IDs involved.
2. Our support team acknowledges within 2 business days and investigates with Finance/Compliance as needed.
3. You receive a written resolution; if unresolved, you may escalate to the applicable Nigerian regulatory body once the company's regulatory registration is complete.